Terms & Conditions

1. Acceptance of these terms

By accessing or using susiesanders.com, you agree to these Terms & Conditions and the Privacy & Cookie Policy. If you do not agree, do not use the website. We may update these terms by posting a revised version with a new effective date.

2. Permitted website use

You may use the website for lawful personal or business information purposes. You must not attempt to disrupt the site, access restricted systems, introduce malicious code, scrape the site in a way that impairs it, misrepresent your identity, or use its content to violate another person’s rights.

3. Coaching and consulting services

Website descriptions and initial conversations are invitations to enquire, not a binding offer. A coaching or consulting engagement begins only after the parties agree to written scope, fees, scheduling, cancellation, confidentiality, and payment terms. If these website terms conflict with a signed services agreement, that agreement controls for the paid engagement.

Unless a signed agreement says otherwise, fees, cancellations, rescheduling, and refunds are governed by the terms presented and accepted at purchase or booking.

4. Professional boundaries and results

Coaching and consulting provide education, strategic perspective, and support. They are not legal, tax, accounting, investment, medical, mental-health, or other regulated professional advice. You remain responsible for your decisions, actions, business operations, and for obtaining qualified professional advice where needed.

Business outcomes vary with circumstances, effort, market conditions, and other factors outside our control. No statement on this site is a guarantee of revenue, profit, growth, personal transformation, or any particular result. Examples and client experiences, if published, are illustrative and are not promises of typical outcomes.

5. Intellectual property

The website’s original copy, design, branding, photographs, downloads, frameworks, and other materials are owned by or licensed to Susie Sanders and are protected by applicable intellectual-property laws. You may view and print a reasonable copy for personal reference. You may not reproduce, sell, publish, train an automated system on, or create commercial derivative works from the materials without written permission.

Susie Sanders grants no ownership rights in coaching tools or materials unless a signed agreement expressly says otherwise.

6. Third-party links and services

Links to email, scheduling, payment, social media, or other third-party services are provided for convenience. We do not control their availability, content, security, or terms and are not responsible for losses arising solely from your use of an independent third party.

7. Facebook, Instagram, and Meta disclaimer

This website is independent and is not part of Facebook or Instagram and is not affiliated with, endorsed by, administered by, or sponsored by Meta Platforms, Inc., Facebook, or Instagram. Facebook and Instagram are trademarks of Meta Platforms, Inc. Any reference to those services is descriptive only and does not imply sponsorship, partnership, or approval.

No Facebook Pixel or Meta advertising tracker is installed on the website as of the effective date. If marketing technology is introduced later, it must remain disabled until the visitor gives the relevant cookie consent where required.

8. Disclaimers and limitation of liability

The website is provided on an “as available” basis. We aim to keep its information accurate and useful, but do not warrant that it will always be complete, current, uninterrupted, or error-free.

To the fullest extent permitted by law, Susie Sanders will not be liable for indirect, incidental, consequential, special, or loss-of-profit damages arising from use of the website. Nothing in these terms excludes liability that cannot lawfully be excluded, including applicable consumer rights.

9. Disputes and severability

Before starting formal proceedings about the website, please contact us and allow a reasonable opportunity to resolve the concern. Any signed services agreement may specify governing law and dispute procedures for that engagement. Mandatory rights available to consumers in their country of residence are not restricted by these terms. If a provision is unenforceable, the remaining provisions continue to apply.

10. Contact

Questions about these terms may be sent to info@susiesanders.com.

These terms are a general operational template and not legal advice. They should be reviewed using the business’s registered entity, address, governing jurisdiction, sales process, and actual service contract.